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December 2005  

President's Podium


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2005 Southern California Leadership Forum

The San Diego Chapter hosted the 2005 Southern California Leadership Forum on October 9 at the St. Tropez Bakery and Bistro, downtown. As in years past, this was a great opportunity for representatives of the nine southern California chapters to get together in person to meet each other and discuss STC policy changes, chapter issues, and how to better serve our members.

Unfortunately, not all chapters were able to send representatives to attend this meeting, due to various time and travel constraints. Here are the folks who were able to attend:

  • Beau Cain, STC Region 8 Director
  • Linda Oestreich, STC Second Vice President
  • Karen Bergen, Past President, Los Angeles Chapter
  • Jeff Randolph, President, Orange County Chapter
  • Steve Blossom, Nominating Committee, Orange County Chapter
  • Deidre "De" Murr, Secretary/Treasurer, San Fernando Valley Chapter
  • Deborah Gill-Hesselgrave, VP Professional Development, San Diego Chapter
  • Lance-Robert, President, San Diego Chapter

These folks had to make last-minute cancellations:

  • Elaine Randolph, Past President, Orange County Chapter
  • Vanessa Flint, President, San Gabriel Valley Chapter

After all the introductions, we went around the room to talk about the status of the various chapters in attendance, to highlight any difficulties any of them might be having, and to share any success stories with the others.

Jeff reported that the Orange County chapter (http://www.ocstc.org/) is doing well. They have approximately 300 members, and their meeting attendance is up. Their chapter finances are improving, and they still provide a printed newsletter (TechniScribe) by mail to their chapter members. Because chapters, by their association with STC as a whole, are also considered 501(c)(3) non-profit organizations, Jeff has found a way to make tax-deductible contributions through United Way to the Orange County chapter, with his employer matching those contributions. So far, though, he believes he is the only one in his chapter who has signed up to do this.

De reported that the San Fernando Valley chapter (http://www.stcsfv.org/) recently held a very successful book meeting for its members, during which the attendees discussed and swapped various books related to technical communications. They do not have a chapter library. Their chapter Web site includes a list of recommended books, with links to purchase them on Amazon.com. The chapter gets paid a small percentage if the person goes on to purchase the books. The chapter has proposed having a one-day conference, or Salon, in the spring, and is soliciting any ideas for same. This is the questionaire from Cate Bramble that I sent out to the San Diego chapter mailing list in October.

Beau recommended that we contact the East Bay chapter (http://www.ebstc.org/), also known as the Friendly Chapter, for their many ideas about meeting icebreakers. Given the lukewarm reception my Deadhead joke got at the November meeting, maybe this is something I should consider!

Karen reported that although their meetings are held in the same building as a bowling alley, the Los Angeles chapter (http://www.lastc.org/) averages between 30-40 loyal attendees at each of their meetings, and have had some very successful but informal local networking lunches at which some of their members meet on occasion to discuss various issues.

Beau reported that the Sierra-Panamint chapter, based in Ridgecrest, is on the verge of disbanding, due to lack of membership. At the time, Beau said the chapter only had two remaining members, including the chapter president.

I reported that while the San Diego chapter (http://www.stc-sd.org/) membership is down, our meeting attendance is up, due in no small part to the many great speakers we had during the last chapter year. I told everyone about our chapter lending library, and our policy for buying books for anyone who wants them, provided they (1) Write a review about the book that can be published in Signature, our chapter newsletter, and (2) Return the book to the chapter library when they are finished with it.

Everyone seemed to think that this was a great idea. I told everyone that financially the chapter is in very good shape, and that we hope to spend some of that carefully managed money on more "big guns" presenters in our industry in the coming months. I also mentioned that the chapter is currently subsidizing the chapter meetings at $1 per person at the member price, and that we are moving to a new, Yahoo-based email list. I said that many of our recent presenters have brought in a number of non-members from SandCHI/UPA and SD/PEN (http://www.sdpen.com), and that some of these folks were so impressed that they also joined STC and the chapter. I also mentioned that the chapter saved a lot of money when it went from a printed chapter newsletter to an exclusively online version. I also told them about how instead of holding a new member dinner, due to the incredibly low turnout last year, we sent invitations and SanDollars to our new members, and to those members who are new to the chapter.

I was asked to share our "big gun" contact information with the other chapters, which I agreed to post on the STCSoCal Yahoo list (http://finance.groups.yahoo.com/group/stcsocal/) as appropriate. I have been providing that information all along to anyone who asked for it.

De said that the San Fernando Valley chapter has a potential speaker database that is available to all. Beau confirmed that the Silicon Valley chapter (http://www.stc-siliconvalley.org/) has one as well. I remarked that there is also the beginnings of one on the STCSoCal Yahoo list.

There was a general discussion about what the various chapters could do to increase their membership. The general consensus was that not everyone can attend the regular chapter meetings, so it's up to the chapter leaders to find other ways to reach out to the membership, and to hold various events that those who cannot or do not attend meetings might have a better chance of attending. Some things that various chapters have had success with include networking lunches, happy hours, chapter level SIGs, or Local Interest Groups (LIGs). Chapters that have had them reported that these LIGs typically consist of less than two dozen members, but that those who do attend are very loyal to them. Some examples of LIGs included a New Member LIG, designed to work with and assist newcomers to STC and/or the industry, an Indexing LIG to work with and guide indexers at the local level, and a Biotech LIG, for writers who work in the biotech industry.

Beau suggested that we all talk to Adele Sommers, president of the San Luis Obispo chapter (http://www.slostc.org/), to hear her ideas about using positive public relations to increase chapter and STC membership.

We had a discussion about what the chapters can do to raise capital, if needed. In addition to the Amazon links mentioned above, someone suggested that we could put Google advertising links on our chapter Web sites to generate some additional income. Someone suggested that STC itself should consider doing that to offset the membership and annual meeting dues. Karen said that for the Los Angeles chapter to raise money, they sold their famous "We do it the Write Way" T-shirts at the local and international meetings (I own two of them), and actually have held local bake sales.

We had a general discussion about rechartering. Many chapters still have not submitted their rechartering documents, and Linda offered advice for any chapters that have not completed theirs as of yet. She recommended that we not approach the chapter's role as "business as usual," and use it instead to find new and innovative ways to support the ever-changing needs of the membership. She emphasized that the chapters, or geographically-based communities, as the STC likes to call them now, must do all they can to both serve the profession and its members. This can only be done by everyone agreeing on a viable strategic plan that the chapters actually follow through on.

Linda and Beau brought us up-to-date on the STC transformation effort. One of the more recent topics that the Board of Directors has decided to work on is the tiered dues structure, designed to increase membership among second- and third-tier nations by charging them lower annual fees than STC charges first-tier nations, such as the United States. STC sought everyone's opinion on this issue in a poll that was sent out to all members a couple of months ago, and although they received a high number of responses, the subject continues to be debated.

Linda and Beau talked about other general issues, and gave us some insight as to how the high-level decisions are made. We were told that the board constantly re-evaluates its decisions, and that each motion requires a minimum two-thirds vote for that motion to pass.

We wrapped up the discussion by agreeing to continue these and other discussions at the next SoCal Leadership Forum, which is tentatively scheduled for March, 2006. The Orange County chapter has tentatively agreed to host that event, and we're all hoping that the more central location will draw more folks from the nine chapters to that meeting. I will be attending, and will invite the other members of the San Diego council to accompany me. If you have any issues or suggestions you would like me to ask about or propose at that meeting on your behalf, please let me know by email (president@stc-sd.org).