User assistance is much more than “Help.” It encompasses a wide range of skills and technologies that are combined to improve the software user’s experience. We contribute through wizards, tutorials, and web-based training. We develop and populate knowledge bases and content management systems. Printed manuals and their PDF equivalents are still an important element of… [Read More]
March Meeting Recap: Content Analytics for Technical Communicators
On Tuesday, March 8, 2016, STC San Diego held its monthly meeting for the first time at Hera Hub in Sorrento Valley. Hera Hub provided a professional yet comfortable atmosphere that was perfect for our group. What a great meeting! We enjoyed pizza from Times Square Pizzeria and tempting cookies. The interactive networking portion of… [Read More]
User Assistance conference in Silicon Valley, April 14-15
The Conference for Software User Assistance will feature two intensive days of UA-specific learning, with two separate sequences covering: Design & Writing Tools & Technologies Conference topics include Training Content, Technical Illustrations, Onboarding, RoboHelp, Flare, CSS, Agile, Markdown, Writing Concisely, Reusability, FrameMaker, Writing for Open Source, Continuous Delivery, and Authoring tools.
Call for conference presenters at Tech Comm Con (Oct. 14-15, Tacoma)
San Diego writers – this may be you! WritersUA is seeking presenters for the Tech Comm Conference in Tacoma, WA on October 14-15, 2016. This is an opportunity to share your research, techniques, and thoughts in a collegial atmosphere. Broad topic areas include design, writing, technologies, tools, and techniques. Contributions are invited in the areas… [Read More]
Topic-Based Authoring – Reduce project schedules and improve your workflow!
Topic-Based Authoring lets you create and reuse content, reduces project schedules, and improves your workflow. This course will allow you to move to a structured writing environment such as DITA, and provide you with the skill set and tools you need to help your users, and plan accordingly while developing content. This is a six-week… [Read More]
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