Read STC Intercom. The most recent issue of Intercom offers a glimpse into the future of technical communication. The editor, Andrea Ames, reminds us, “the only constant thing is change”. This issue provides you with food for thought along with many different dimensions—deliverables, experience design approaches, messages and connections with our human users, and ways… [Read More]
Call for Candidates!
Call for candidates. STC San Diego is looking for new people to lead our chapter from May 2020 to May 2021. Get the most out of your membership by participating in your local chapter! You’ll be able to closely network with members, determine the direction of our chapter in the coming year, and have fun!… [Read More]
2019 STC Summit, Denver CO
STC’s annual conference is around the corner! Join your San Diego chapter in Denver, CO May 5-8, 2019. We will be there for the entire conference starting on Sunday and ending on Wednesday. We will be staying at the Hyatt Regency in Denver where Summit is taking place. If you are planning on attending, be… [Read More]
Theresa Daudier – Transform Information Sinkholes into Knowledge Pathways
Agile concepts improve knowledge pathways Presentation Slides As a Technical Communicator, you’re adding value to your organization by facilitating a two-way knowledge flow between your organization and its customer users. Agile concepts improve knowledge pathways. Harness the basic principles of Agile methodology while leveraging your existing communications skills as well as your position in the… [Read More]
Teri Wareing – Usability: Why It Matters and How to Test It
Good usability improves customer experience What is “usability,” and why does it matter? Good usability creates a smooth, successful, and even pleasant experience for your user. Good usability of your products improves the customer experience. Poor usability causes frustration! As a Technical Communications professional, how can you deliver the best experience for your users, and… [Read More]
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