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03/22/2016 By STC Editor

Free Webinar – Key Trends in Software User Assistance: A review of the latest tools, technologies, and techniques

Date/Time
Date(s) - 03/22/2016
12:00 pm - 1:00 pm


joe_w_200wOn March 22, from 12 noon to 1 PM, Joe Welinske of WritersUA will present Key Trends in Software User Assistance: A review of the latest tools, technologies, and techniques..

User assistance is much more than “Help.” It encompasses a wide range of skills and technologies that are combined to improve the software user’s experience. We contribute through wizards, tutorials, and web-based training. We develop and populate knowledge bases and content management systems. Printed manuals and their PDF equivalents are still an important element of our documentation sets. Many of us are now embedding helpful content directly into the user interface. We are involved with usability testing, localization, testing, quality assurance, and branding. This presentation provides a cutting-edge overview of the latest trends in software user assistance, defines the key terminology, highlights the most important technologies, and offers predictions on future directions of our field.

About the Speaker
Joe Welinske specializes in helping your software development effort through crafted communication. The best user experience features quality words and images in the user interface. The UX of a robust product is also enhanced through comprehensive user assistance. This includes Help, wizards, FAQs, videos and much more. For over twenty-five years, Joe has been providing training, contracting, and consulting services for the software industry.

Joe recently published the book, Developing User Assistance for Mobile Apps. He also teaches courses for Bellevue College, the University of California, and the University of Washington.

Details
The webinar is free, but seating is limited to 25 registered attendees. Please register below to guarantee a space for you, or a shared space for you and your colleagues.

Map Unavailable

Registration

This event is fully booked.

Comments

  1. Cindy Kunath Brock says

    03/16/2016 at 7:14 am

    Is this Pacific time?

    Reply
    • Alice Brzovic says

      03/16/2016 at 7:34 am

      Yes.

      Reply
  2. June Harton says

    03/17/2016 at 11:36 am

    Is there a waiting list if a seat opens up?

    Reply
    • Alice Brzovic says

      03/18/2016 at 10:32 am

      We will record the webinar and post the link on our Meeting Archive page.

      Reply
      • June Harton says

        03/18/2016 at 11:17 am

        Thank you.

        Reply

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