Date/Time
Date(s) - 03/21/2023
6:00 pm - 7:45 pm
About the Event
MadCap Software offers a powerful content management platform that makes it easy for content developers to create, manage, and publish information all as a single source. In this session, we will review three important (often underutilized) content development techniques that are easy to implement and can have an instant and positive effect on the content your end users experience. By the end of this session, attendees will understand:
- How and when to create micro content
- How and when to create responsive content conditions
- How to use analytics to develop and refine your single-sourcing strategy
This virtual talk will be on Tuesday, March 21 at 6:00 p.m. PST. Visit the OCSTC website at https://ocstc.org/events for more information.
About the Speaker
Jennifer is the VP of customer success at MadCap Software and has over 20 years of software sales experience in the technical communication and content development industry. In addition to overseeing the Customer Success and Sales Engineering team, her focus is to promote customer onboarding, promote the value of the company’s solutions to the marketplace, solicit customer feedback, and report on trends in the industry that can help improve the company’s offerings. Since joining the company in 2006, and prior to moving into the role of Customer Success, Jennifer played an integral role in managing the company’s growing sales organization by increasing market share in the United States, and the expansion into overseas markets, including Europe, the Middle East, and India..
Meeting format
- Network with each other and learning about job opportunities
- Announce chapter news from OCSTC and surrounding chapters
- Learn from our guest speaker with room for a Q&A at the end
- Have fun!
How to join
You’ll need to register for this event before the deadline. The day before the meeting or the morning of, you will get a Zoom meeting URL with a password emailed to the email address you used to register.
Video is optional but encouraged.
Wearing earbuds or a headset is also highly recommended.
Visit zoom.us to learn more about the video conferencing tool.